Configure the Prize Wheel

Open Settings in the Admin Panel, then select Prize Wheel. Frequenta loads the saved company settings and all saved segments before editing is available.

Confirm activation

The first time you enable the wheel, review the confirmation dialog, select the checkbox, and choose Confirm activation. This records an activation timestamp for the company. It is not a versioned legal acceptance record.

Configure the wheel

1. Choose a daily, weekly, or monthly spin frequency.
2. Optionally enter customer-facing rules.
3. Add between 1 and 12 prize segments.
4. Give every segment a name, prize type, optional value, and positive integer weight.
5. Select Save wheel settings.

Weights are relative, not percentages. For example, weights 1, 2, and 1 represent one quarter, one half, and one quarter of the total weight. They do not need to add up to 100.

The available prize types are discount, free service, points, and no prize. Use No prize for a losing segment.

Understand saving

The company settings and complete segment list are saved as one operation. If any value fails validation or the request fails, the previous configuration remains unchanged. The success message appears only after the server returns the saved company and segments.

Recover from an error

If loading fails, the form shows an error instead of empty segments or replacement defaults. Select Try again before editing.

If saving fails, review validation messages and retry after the connection recovers. Do not assume an unconfirmed change was saved.

If the page reports Company unavailable, open the Admin Panel on the intended company domain and confirm that your administrator access is active.