Configure the Loyalty Program

Open Settings in the Admin Panel, then select Loyalty Program. The form always loads the saved values for your current company before it enables editing.

Enable or disable loyalty rewards

Use Enable loyalty program to control new visit-based milestone rewards.

• When enabled, regular visits continue toward the configured milestone.
• When disabled, new regular visits do not create loyalty milestone rewards and the customer Home screen does not show loyalty progress.
• Existing rewards are not deleted when you disable the program.

The other fields are unavailable while the switch is off, but their saved values remain in the form. Turn the switch on to edit them again.

Set the milestone and reward

1. Enter Visits until reward from 1 to 100.
2. Enter a Reward name of up to 100 characters.
3. Optionally enter a Reward description of up to 500 characters.
4. Select Save settings.

The save button becomes available after a value changes. A success message confirms that the server returned the updated company row. Refresh the page to recheck the persisted values.

Recover from an error

If loading fails, Frequenta shows an error instead of replacement defaults. Select Try again before editing; the form remains unavailable while the saved state is unknown.

If saving fails, the previous settings remain authoritative. Correct any validation message or retry after the connection recovers. Do not assume an unconfirmed value was saved.

If the page reports Company unavailable, open the Admin Panel on the intended company domain and confirm that your administrator access is active.