Create Your Business Account

Use the public registration page to create a Frequenta business without a password. The page is available on a Frequenta platform domain and returns a not-found page on tenant domains.

The page opens in English by default. Use the language selector at the top of the registration card to choose English or Spanish. A Russian or otherwise unsupported browser language opens the English version.

Before you start

Prepare:

• the business name;
• a domain or subdomain that you own and can configure;
• an owner email address that is not already used by another Frequenta account.

The business name must contain between 2 and 80 characters. Enter a hostname such as loyalty.example.com, not an IP address or a single word. Frequenta normalizes uppercase letters, a trailing dot, and a pasted URL to the underlying hostname before the server checks it.

Create the account

1. Open the registration page on the Frequenta platform domain.

2. Complete the three fields:

   • Business name — the name administrators will recognize;
   • Your domain — the owned domain or subdomain for this loyalty program;
   • Owner email — the address that will receive the verification code and later be used for sign-in.

3. Decide about product news.

   The Send me product news box is optional and starts unticked. Leaving it as it is changes nothing about your account: the verification code, sign-in codes, invoices and service notices are sent either way. Tick it only if you also want occasional news and tips, and tell us at any time to stop — we record that and stop.

4. Submit the form. When reCAPTCHA is configured, its verification runs automatically.

   Frequenta checks the field values, confirms that the hostname is allowed and unclaimed, and creates a pending request. The page then shows the email address that received the code.

5. Enter the six-digit code from the email within 15 minutes.

   A wrong code shows the remaining attempts until the request reaches its attempt limit. If you request another email, the new code replaces the previous code.

6. Wait for the completion screen.

   The business, owner account, administrator role, and pending tenant domain are created only after the code is accepted. A self-registered owner does not receive or need a password.

If registration does not continue

Message type	What to do
Invalid or platform-owned domain	Enter a different domain or subdomain that you own.
Domain already used or pending	Do not submit the same hostname repeatedly. Use an unclaimed owned hostname.
Email already has an account	Use a different owner email. Existing administrators should use the sign-in page instead of registering again.
Code is wrong or expired	Request a new code and enter the latest six digits.
Code email was not sent	Keep the request page open and use the resend action.
Request limit reached	Stop submitting new requests and try again on the next day.
Network unavailable	Restore the connection and retry the current action.

After the account is created, continue to Connect Your Domain.